Technology Guides
For The New Reality

We help businesses of any size to embrace the transformative power of technology by leading them down the path of digital transformation. From planning to implementation and ongoing support, we’re the compass that will lead you through change to success.

The Road Most Traveled

Our expertise is in the technologies that drive digital transformation forward. We know the fastest paths and the pitfalls to avoid to ensure you get there without the risk of failure, because we do it every day.

Expertise

Connectivity

1100+
Software Defined Wan (SD-Wan) Sites Deployed

Voice / UC

500+

UCaaS Implementations

Cloud

800+
Terabytes of Data Moved
to the Cloud

Security

350+

Environments Secured

TEM and WEM

$3.5m+

In Monthly Recurring
Fees Saved

Experience

24

years as technology guides

200+

digital
transformations done

300+

providers in our ecosystem

100,000+

hours saved

 

$15m+

saved

 

The Route to Success

Route to success illustration
Recon is short for reconnaissance. It stands for how we observe the strategic goals of your business and develop your customized digital transformation journey to help you achieve them.It also stands for how Recon observes the technology landscape and market of providers and uses that intelligence to guide you through technology change.

We help you Strategize → Plan → Purchase → Implement → Manage your technology transformation.

Meet Your Digital Sherpas

Erik Bishop

With more than 12 years of experience in the telecom and technology sector Erik has a deep understanding of the carrier and provider landscape. Erik began his technology career as an Account Manager in the Verizon partner program. Erik went on to lead the Cloud communications team for the agency for two years and helped propel the firm into the next generation of communications. Erik went on to serve an Avaya VAR as VP of Sales and helped the firm transition from an on-premise business model to a cloud centric model. Erik has a deep understanding of the cloud communications space, specifically UCaaS and CCaaS markets where he is considered by many to be a true subject matter expert appearing on many forums and events. In addition to communications, Erik has expertise and holds certifications in network solutions and security.

Erik Bishop
Rob headshot

Rob Gluckin

With more than 23 years of leadership experience in the IT Industry Rob has been helping clients optimize and scale their IT environments while aligning with business objectives in healthcare, financial services, legal, and construction industries. Rob now works with hand in hand with other solution vendors to apply unique and innovative technology to help take his clients businesses to the next level of growth. Rob has firsthand experience participating in building secure infrastructure, risk management, incident response, infrastructure protection, helpdesk, business continuity and disaster recovery. With strong experience within the fields of Managed Services and acting as his clients Virtual Chief Information Officer Rob has become a thought leader for pioneering new ideas to improve scalability and efficiency for small to enterprise sized businesses.

Our Values Shape Your Experience

Holistic
Approach

We’re not here just to help you with technology transactions. We’re here to help you develop and achieve a vision for your business’s technology infrastructure.

Customer Experience-
Focused

We’re delivering confidence that your business can benefit from all that digital transformation has to offer. Every interaction is focused on making you feel good about your future state.

Committed
to Service

In order to keep you connected to your customers, we believe in being proactive about delivering guidance, responsive to your needs, and creating a culture of communication.

Strive to Be
Indispensable

You can’t operate your business without technology. Our goal is to make you feel like you wouldn’t want to operate your technology without us.

Your Digital Transformation begins here:

There are no shortcuts. But there is a better way.

The road to digital transformation is long and winding. It takes a good sense of direction and knowledge of the terrain to reach your destination. Our proven process will make sure you take the shortest and safest path to the outcome you hope to achieve.

  1. Discover your current state
  2. Document your requirements
  1. Evaluate and select the best vendor(s)
  2. Develop a strategy
  3. Design the solution
  1. Negotiate rates and terms
  2. Facilitate procurement
  3. Implementation
  1. Customer support and escalation
  2. Managed services

A journey of a thousand miles begins with this first step. Let’s talk today.